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Shipping & Returns

Freight Charges

We offer 'free into store' freight for all orders over $150.00 within the capital cities of our distirbution centres.  For orders under $150.00 or outiside the regions of our distribution centres a freight charge may be added.  You will be notified of the freight charge before dispatch.  Our major distribution cenntres are located in Brisbane, Melbourne, Sydney and Perth. All of our distribution centres stock a full range of our commercial cleaning products, washroom dispensers and janitorial products. 

Sales Taxes

We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.

Permission to Return and to Receive Credit

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt. We will Issue Credit to your account or Credit Card. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.

Damaged or Incorrect Merchandise

We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility. If any of our cleaning products or janitorial supply products that we supply to you are damaged upon arrival we will gladly replace these products.